IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Prescott Assisted Living LLC ("we," "us," or "our") does not share customer opt-in information — including phone numbers and consent records — with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging opt-in data is kept strictly confidential and used solely for communication regarding our services.
1. Information We Collect
Personal Information
Name, email address, phone number, physical address
Payment details (if applicable)
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device data
Site usage behavior and analytics
Cookies and tracking technologies
Customer Communication
Messages and service inquiries
Appointment details and history
User preferences and submitted feedback
2. How We Use Your Information
We use your information to:
Provide and improve our services
Respond to service requests and schedule appointments
Send relevant updates, confirmations, and promotional messages (only with consent)
Ensure website security and prevent fraud
Maintain accurate opt-in records and communication logs
3. SMS Messaging & Compliance
Text Message Program Terms
By opting into our SMS service, you agree to receive messages related to our services, including appointment reminders, follow-ups, and service notifications.
Opt-In & Consent
You will only receive SMS messages if you have explicitly opted in through a form or by texting START to (314) 600-6898
We maintain timestamped consent records for compliance
We comply with the TCPA and all applicable SMS regulations
Opt-Out
You may cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation of your opt-out
All opt-out requests are honored within 24 hours
Message Frequency & Content
Message frequency varies depending on your interaction with us
Messages are primarily service-related unless explicit promotional consent is given
Help & Support
Reply “HELP” for assistance or contact us directly:
Phone: (314) 600-6898
Email: [email protected]
Carrier Disclosures
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported by most major U.S. carriers
SMS Data Protection
We do not share opt-in data or consent records with any third parties or affiliates for marketing purposes. Any subcontractors used for message delivery or technical operations are contractually required to maintain strict data security standards.
4. Information Sharing & Disclosure
We do not sell or rent your personal data. We may share information with:
Authorized Service Providers
Vendors supporting billing, SMS delivery, scheduling, and related operations
SMS aggregators used strictly for message delivery
All vendors are bound by confidentiality and data protection agreements.
Legal Compliance
When required by law or legal processes
To enforce our rights or respond to lawful requests
Business Transfers
In the event of a merger, sale, or acquisition, your data will remain protected under this Privacy Policy.
5. Data Security
We implement reasonable administrative and technical safeguards, including:
SSL encryption for data in transit
Encrypted storage of sensitive information
Access control measures and periodic audits
Employee training on data handling protocols
Breach notification procedures in accordance with applicable laws
6. Cookies & Tracking
We use cookies and tracking technologies to:
Improve user experience and site performance
Analyze website usage
Remember user preferences
You may manage cookie settings through your browser at any time.
7. Your Rights & Choices
You have the right to:
Access or update your personal data
Request deletion of your information
Opt out of marketing communications (email and SMS)
Revoke consent at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Significant changes may be communicated via email or website notice.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
Prescott Assisted Living LLC
📞 (314) 600-6898